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I regularly have this issue, that , when I close down the lit on my computer, and then return, XD crashes and I have to start it again.
Contents of log file:
<?xml version="1.0" encoding="utf-8"?>
<crashReport clientVersion="1.1.2.0" applicationName="Adobe XD" applicationVersion="36.2.32.5" applicationBuild="32" sessionId="bfed093e-9c4c-479a-9586-62e1a2097b5f">
<user guid="f087bdcb-ae0f-4ce1-9098-286119ffadeb" />
<system osVersion="10.0" osBuild="19042" osRevision="746" applicationLanguage="fo" cpuCount="8" deviceFamily="Windows.Desktop" architecture="X64" deviceManufacturer="FUJITSU" deviceModel="CELSIUS H730" />
<time year="2021" month="2" day="5" hour="9" minute="0" second="22" timeOffSet="0" timeZone="GMT Standard Time" />
<package architecture="X64" familyName="Adobe.CC.XD_adky2gkssdxte" fullName="Adobe.CC.XD_36.2.32.5_x64__adky2gkssdxte" name="Adobe.CC.XD" installedDate="1/29/2021 9:42:46 AM +00:00" publisher="CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US" publisherId="adky2gkssdxte" resourceId="" signatureKind="Developer" version="36.2.32.5" />
</crashReport>
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Hi Sudarshan,
Sorry to hear about the trouble. Please share a few more details like:
Note: While sending DM, please add this discussion link in the subject.
Regards
Rishabh
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Was there any resolution to this issue? I'm having the same issue with my MS Surface Pro 5 and XD.
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Hi there,
We're so sorry to hear about the trouble. Please share the above asked details so that we can investigate this issue further. We'll try our best to help you with this.
Regards
Rishabh
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1. Adobe XD version: 49.012 and Windows 10 build: 19043.1466
2. File LogCollector: AdobeLogs_20220321_090032_300-win-GS.zxp
3. No crash files generate
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For me, a similar situation. XD doesn't 'crash' resulting in an error report like the above, but for me, it's simply closed anytime my computer is locked and then reopened. It's the only application I use that does this.