When uploading the XD files to Zeplin it gives error: Multiple Adobe XD CC instances running.

[mythsmitigated123]

When I try to upload files to Zeplin. it says Multiple Adobe XD CC instances running

[Atul_Saini]

Hi Mythsmitigated123,

Sorry that you are unable to export to Zeplin and getting an error which says "Multiple Adobe XD instances are running". Would you mind restarting XD and check if that works for you? I would also request you to share the version of Adobe XD and OS build which you are using.

Thanks,

Atul_Saini

[mythsmitigated123]

I did restart my XD several times, and the XD Version I'm using is 18.1.12.1

[Atul_Saini]

Hi Mythsmitigated123,

Thank you for performing the initial troubleshooting process and sorry that you're having trouble. We'd need some additional information to proceed further.

• Did this start happening after the latest update?
• Which version of Zeplin and OS build are you using?

I would also request you to reinstall Adobe XD and check if that helps.

Thanks,

Atul_Saini

[петрп36887086]

I have the same issue. 

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. I would request if you can share a few more details like:

1. The version of XD and the Operating System.
2. Is this happening with a specific file or multiple files?
3. Please try quitting Adobe XD and then end all Adobe related processes in Task Manager or Activity monitor and then try again.

Regards

Rishabh

[rm80095878]

same problem

[sunnyk78907796]

Is this still unresolved?

[rm80095878]

To me not solved

[italosan]

Hi, has your problem with Adobe XD and Zeplin been solved?

[rm80095878]

Not for me

[MohsenrRohani]

Same here

[HARSHIKA_VERMA]

Hi Mohsen,

Sorry to hear you are having trouble uploading the files into Zeplin. Would you mind sharing the OS, XD and zeplin version you are using? Could you please confirm if it's happening with all the files or with a specific file?

We will try our best to help.

Thanks,

Harshika

[italosan]

Hi, do you still need help with Zeplin?

[orlynovik]

Hi,

 I'm having the same prroblem.

I just updated my adobe xd. trying to export my files (one or few) to zeplin, and recieving the same announcement.

I'll appreciate your help.

thanks

[italosan]

Hi, did you check if there are any updates for the Zeplin plugin as well?

[Orly5E04]

Yes, I'm up to date. the zeplin was already built in in my adobe (working with Mac. don't remember I downloaded  it, but maybe I did). I'm working with the zeplin application

[italosan]

Does this problem occur with any file only with some?