White screens then closes after about

[Guest]

Hello, I just got Adobe CC working again, now i'm trying to get Adobe XD working now, when I try opening it, it just turns white and after about 1-2 mins of staying a white screen it will automatically close. I saw some post about it is possibly due to a graphics card being out of date, but I don't think mine is that out of date, any help?

(Also don't worry the CPU temp is wrong lol)

edit:

I just tried, Adobe XD shows white screen after launch and crashes on Windows still didn't work, and I also tried the answer to this thread on the forums, XD shows blank white screen  and still didn't work aswell

[Preran]

Thank you for trying the initial troubleshooting procedures and letting us know. Can you try the solution in XD Opens with white screen and immediately closes​ and let us know if it helped?

Thanks,

Preran

[Guest]

Just tried that and nothing, I can't be arsed anymore to try and fix it, i'm already using something else. Thanks anyway

[Preran]

Apologize for your experience, we do want to do our best to help. If you are OK with us getting in touch with you for investigation, please send me your Adobe ID, location, and phone number along with the URL of this post over a private message. To send a private message, click my picture and use the Message button.

Thanks,

Preran

[perrybrus]

I have this problem and I've been having it for several weeks. I only get a white screen then the app closes. Totally rubbish update from Adobe yet again. Nothing has changed with june update.

[HARSHIKA_VERMA]

Hi Perrybrus,

We're sorry for the trouble that you're having while launching Adobe XD. I understand how you feel, I will do my best to help you. I would request you to reinstall XD and restart the computer and let us know if that helps.

Thanks,

Harshika

[Sjaani]

The last two updates of XD have done this to me, my fix has been to restart the computer. I've not needed to edit anything anywhere.