Why can't I use the share function in Adobe XD? I'm not with an organisation, I'm an uni student.

New Here ,
Nov 03, 2021 Nov 03, 2021

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I renewed my adobe subscription. I had to use my new university email. As soon as I want to share my project, it tells me this organisation doesn't allow me to. How can I check my 'organisation'? Where can I turn this off? My university is baffled and no one else in my class has this issue, its just me. 

 

I already checked the helpx adobe page on this, logged out and turned my pc on and off. Nothing seems to work. I need to share my projects. 

 

Before this, I used my personal e-mail for 6 years. I've never had this issue on that account. If theres no other option, I'd love to transfer my subscription because this is breaking my mind. 

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Adobe Employee ,
Nov 03, 2021 Nov 03, 2021

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Hi there,

 

We're so sorry to hear about the trouble. If you have an enterprise subscription, I'd request you to check with your IT admin or contact us directly following the steps shared here . You can also check this article . Let us know if you need any further assistance.

 

Regards

Rishabh  

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