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Why deleted Creative Cloud library keeps reappearing in Adobe XD?

Participant ,
Apr 16, 2020 Apr 16, 2020

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I've been working on a local document, which has a cloud library connected to it.

 

I have saved a copy of that local document, with the intention of removing the cloud library and replacing it with another. 

 

I can't get the old library to disappear, I've removed it from the drop down but some parts of it keep reappearing when I reopen the file. 

 

It also isn't bringing in some components from the new library. 

 

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Design , Open and save docs

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Adobe Employee ,
Apr 17, 2020 Apr 17, 2020

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Hi there,

 

Thank you for reaching out. As far as I know, Creative Cloud Libraries are common across Adobe apps. 

libraries can be deleted from the CC libraries panel. Is the missing library appearing in other Adobe apps? Please see this article: https://helpx.adobe.com/in/xd/help/cc-libraries-xd.html


Let us know if that helps.

 

Thanks,

Harshika

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Participant ,
Apr 17, 2020 Apr 17, 2020

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It's not that a library is missing - the problem is I can't fully remove an Xd cloud document as my linked asset source. 

 

Sorry - maybe cloud library wasn't the right term. 

 

It's a cloud Xd document with my master components etc in - this is my library for another (local) Xd document.

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Community Expert ,
Apr 17, 2020 Apr 17, 2020

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When you are deleting it from your Cloud documents it still shows in your Xd Home documents? Am I right understand the problem?

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Participant ,
Apr 18, 2020 Apr 18, 2020

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No, it still shows WITHIN the local documment it is connected to. I haven't deleted the cloud document, I just want to remove the connection between it and another file.

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Community Expert ,
Apr 18, 2020 Apr 18, 2020

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When you copy and paste a component from one file to another, XD links it to the file it came from. To unlink them, in the Assets panel right-click (Ctrl-click on Mac also works) on the component and choose Make Local Component.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Participant ,
Apr 20, 2020 Apr 20, 2020

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That's not what I mean - it's the entire file that is linked - like this: https://helpx.adobe.com/sea/xd/help/linked-assets.html

 

When I follow the process to remove it,  some components return when I re-open the file. 

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Community Expert ,
Apr 20, 2020 Apr 20, 2020

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Did you try to relink your original doc from Cloud Linked Document before deleting Cloud Linked Document?

 

IMHO XD do not allows to delete Cloud Linked Document if there is some linked components in original document.

 

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Participant ,
Apr 20, 2020 Apr 20, 2020

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The linked cloud document was all up to date before I removed it, using the steps set out here: https://helpx.adobe.com/sea/xd/help/linked-assets.html

 

It states that any instances will be made into groups (no longer components) - which is what happened. But the connection was still there, despite no assets being used.

 

I think this is a bug. 

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Participant ,
Apr 24, 2020 Apr 24, 2020

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Is there any update on this?

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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I just tried to recreate your situtation in the latest version of XD (there have been recent updates). After I deleted the linked cloud file, it lets me right-click (Ctrl-click on Mac also works) on the component and choose Make Local Component. Does that not work for you? Make sure you've updated your XD to see if that has fixed your issue.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Adobe Employee ,
May 21, 2020 May 21, 2020

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Hi there,

 

I would liked to follow up here. Did the suggestion shared by Dan works for you? Please let us know if you're still experiencing the issue or needed further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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