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Why I cannot update the links in XD?

New Here ,
Jun 16, 2021 Jun 16, 2021

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Hi there,
I'm having a problem with my XD program right now. I cannot update the links in XD.
It's updating up to only 50% and then it stops. If it's not my internet, What else could it be?
Thank you!

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi Panupat5E99,

 

Thanks for reaching out and sorry to hear about the trouble. I'd request if you can share a few more details like:

  1. Please confirm the version of Adobe XD.
  2. Please confirm the Mac or Win version?
  3. Are you getting an option to "Create a new link" or " Update the link"?
  4. Is there any error message while updating the link?
  5. Is it happening with this file or on other files as well?
  6. Is it possible to share a video of your workflow which you are working on so it will be useful to reproduce the issue from our end. Tried to reproduce your issue from our end on latest XD version-41.0.12.11 on Mac 11.2 machine but the Issue was not reproducible, so please share the above mentioned  details.

 

We're here to help, just need more information.

 

Regards,

Chethan

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