Why won't previews work on mobile?

[方舟戴45579864]

Did adobe suddenly break everything on mobile this morning? I'm trying to preview my wireframes on mobile and no method works. I copy the link directly into my mobile browser, and gets an empty page. I downloaded the official Adobe XD app to preview, completely fails to detect my CC has any files. I downloaded a non-official app (XD previewer), and it simply crashes when I paste in any preview link.... what in the world is going on? I'm on iPhone 8 plus, latest iOS, non jailbroken...

[Atul_Saini]

Hi 方舟戴,

Thanks for sharing your feedback about the issue that you are facing with mobile preview. Could you please share the link of the prototype that you are trying to view? Have you tried to view it on any other device? Or have you tested any other file to view?

Awaiting your response.

Thanks,

Atul_Saini

[Atul_Saini · Accepted solution]

Hi 方舟戴, it looks like its working fine now, could you please test the mobile preview again and let us know if you are still getting the blank screen?

If it still persists, please update the link and reshare. It should work.

Thanks.