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Will the shared links from XD still be available if I discontinue my Adobe ID and subscription?

Community Beginner ,
Dec 08, 2022 Dec 08, 2022

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Will the shared links from XD still be available if I discontinue my Adobe ID and subscription? I did not find a suitable answer to this question across your discussion board.

 

Thank you

Ananda

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correct answers 1 Correct answer

Community Expert , Dec 08, 2022 Dec 08, 2022

Hi @Ananda Gupta - Hexagon, I think a correct answer by @stuart__k from this conversation would answer also your question:

 

"The prototype links will stop working once your team account is disabled[1].

 

Unfortunately there is currently no way to transfer prototypes from one account to another, and neither a way to copy comments from one prototype to another. As Preran suggested in the other thread please file a UserVoice request for copying comments between prototypes so we can keep track of t

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Community Expert ,
Dec 08, 2022 Dec 08, 2022

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Hi @Ananda Gupta - Hexagon, I think a correct answer by @stuart__k from this conversation would answer also your question:

 

"The prototype links will stop working once your team account is disabled[1].

 

Unfortunately there is currently no way to transfer prototypes from one account to another, and neither a way to copy comments from one prototype to another. As Preran suggested in the other thread please file a UserVoice request for copying comments between prototypes so we can keep track of the request.

 

For your case I'm afraid the only thing I can suggest is that you re-share the file using a new account that is not getting disabled.

 

[1] Note that disabling an account is different from a subscription ending: if a subscription ends but the account remains active (as would be the case with a personal account that stops paying for CC) then, at the time of writing, the links will remain active."

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Community Beginner ,
Dec 08, 2022 Dec 08, 2022

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Thank you, @AkinGn. That is helpful.

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