Won't fully launch

[Torvaah]

When opening Adobe XD on the latest version, all I get is this:

[Preran]

If you are on Windows, have you updated to the latest version of the OS? Also verify that all your graphic drivers are udpated by visiting the manufacturer's site.

Thanks,

Preran

[Torvaah]

Yes, I am on the latest OS of Windows. Also, my graphics driver is on the latest version too.

If this helps, I am using Intel HD Graphics, version 10.18.10.4885.

[Preran · Accepted solution]

Just to be sure, is this the version installed on your computer Checking for the Latest Windows 10 Update - The New York Times ?

If it is, send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.

Thanks,Preran