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Hi Robert,
Sorry to hear about the trouble. Could you please uninstall XD using cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Once uninstalled, please re-install XD and let us know if this works or not. If it still doesn't work, please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Regards
Rishabh
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Hi Robert,
Sorry to hear about the trouble. Could you please uninstall XD using cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Once uninstalled, please re-install XD and let us know if this works or not. If it still doesn't work, please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Regards
Rishabh