Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

WORKING AREA XD IS TOTAL NONFUNCTIONAL,

New Here ,
Aug 29, 2017 Aug 29, 2017

I have a problem with the XD work area, something lousy. The program is installed and works well, except the desktop, where it displays everything multiplied and it is not possible to work in it. What do you think is not good?

Untitled.jpg

I have a Dell Vostro 1015 Laptop

311
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 29, 2017 Aug 29, 2017

Here is another link, that calls out the minimum Intel driver version. You must have an older Intel driver?

Adobe Experience Design System requirements

"For Intel GPU, drivers newer than version 8.15.10.2702"

Translate
Adobe Employee ,
Aug 29, 2017 Aug 29, 2017

Unfortunately your video drivers are too old. Please see the minimum system requirements: Hardware and software requirements for installing, running, and using Adobe Experience Design. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 29, 2017 Aug 29, 2017
LATEST

Here is another link, that calls out the minimum Intel driver version. You must have an older Intel driver?

Adobe Experience Design System requirements

"For Intel GPU, drivers newer than version 8.15.10.2702"

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines