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Hello, me and my team have been experiencing the same issue as stated in this post: https://community.adobe.com/t5/adobe-xd/crash-load-error-2144-when-trying-to-open-a-cloud-document-i...
In our situation, we have 4 people working in the same file and it's becoming almost unbearable having to constantly re-do our work. The weird thing is that this crashing pattern isn't constant. Sometimes the file is easy peasy to work with, and sometimes, like in the past 2 days, its burning the hell out of our brains. 😭
Sorry to hear about the trouble. Could you please share a few more details like:
Adding a fresh new update, now I'm also getting the ERROR 2148 whenever I try to the open the file. My co-workers still can work in the file but I, the admin, can't anymore 😤
Sorry for the delay in response. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/xd/user-guide.html/xd/kb/fix-issues-with-xd-cloud-documents.ug.html?
Let us know if that helps.