Xbox Turning Off When Testing With Adobe XD Design Prototype

New Here ,
Sep 08, 2022 Sep 08, 2022

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Hi folks. I'm facing a very weird issue where my Xbox is turning off after using it with my XD game prototype for about 10 mins. Could this be a problem with my Xbox? I checked the reasons why Xbox is turning off here: https://topgamingreviews.com/why-wont-my-xbox-turn-on/ and I couldn't find use with a software as an issue anywhere. Please advise. 

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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Hi @Sheena26016984k0du,

 

Thank you for reaching out, and sorry for the trouble. Would you mind sharing the version of XD and the details of your operating system so that we can test the issue on our end? 

 

We will try our best to help.

 

Thanks,

Harshika

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