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XD 44, Interface icons are blurry when using Windows scaling

Engaged ,
Sep 23, 2021 Sep 23, 2021

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When using interface scaling in Windows, this is what the icon bar for Adobe XD looks like. The icons are blurry and look terrible. Can this please be fixed so when users scale their interface its not blurred?

blurry.png

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Missing feature , Product performance

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Adobe Employee ,
Oct 07, 2021 Oct 07, 2021

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Hi Dabatross,

 

We are sorry for the delay in response. Are you still experiencing the issue with XD 44.1? If yes, please try signing out of XD, Creative Cloud, restart the machine and then sign back in. Please also ensure that your graphic drivers are up-to-date.

 

Let us know if that helps. 

 

Thanks,

Harshika

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Engaged ,
Oct 20, 2021 Oct 20, 2021

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Hey Harshika,

 

I tried all of these things but still have the blurry icons on the toolbar for XD. 

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Engaged ,
Oct 27, 2021 Oct 27, 2021

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Hey Harshika,

 

Is there any update to a fix for this? Can it be reported to the developers so it can be addressed?

 

Thanks

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Hi Dabatross,

 

Sorry for the delay in response. Are you still experiencing the issue with XD 45 version? If yes, could you please generate logs and upload them to a shared location such as CC or Dropbox and share the URL with me?

 

We will try our best to help.

 

Thanks,

Harshika

 

 

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Engaged ,
Oct 28, 2021 Oct 28, 2021

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yes i just updated to the latest version and have the same problem. here is the log for it

 

https://www.dropbox.com/s/yvq35hq02bj4ppt/AdobeLogs_20211028_075817_176-win.zxp?dl=0

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Adobe Employee ,
Nov 03, 2021 Nov 03, 2021

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Thanks for sharing the logs files. Could you please also share the details of the operating system you're working on?

 

We will try our best to escalate the issue to the team.

 

Thanks,

Harshika

 

 

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Engaged ,
Nov 04, 2021 Nov 04, 2021

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Im using Windows 10 professional latest version, have had this problem for a long time. Thanks for escalating hopefully it gets resolved soon

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Engaged ,
Dec 01, 2021 Dec 01, 2021

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Hey Harshika,

 

Checking in to see if the devs had any response to the blurry icons on XD using windows. Any headway on this?

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