xd 8.0.22.11 keeps crashing when choosing assets

[mgdh]

- when changing type

- when changing color

...

Looks like the las t update is not so stable

[Preran]

Hi MGDH,

Were these functionalities working as intended before you updated to the latest version? Did you make any changes to your computer recently?

Can you do us a favor and check if you have the latest graphic drivers installed on your computer by visiting the manufacturer's site?

Thanks,

Preran

[mgdh]

Hi!

I'm on a mac and everything is up to date.

No changes before your update

Was working fine before

[Preran]

Thank you for the info. Please send me your Adobe ID, location, and phone number over a private message (click my picture and use the Message button). We will get in touch with you for further investigation.

Thanks,

Preran

[mgdh]

Done

[Sten1234321]

I have the same exact issue.

Crash when picking a color from assets

Crash when picking character style from assets

OS x 10.12.6 (16G1314) / XD CC 8.0.22.11

[Preran]

Hi Sten,

Can you confirm that all your graphic drivers are up to date by visiting the manufacturer's site? If all looks good, send me your Adobe ID, location, and phone number over a private message (click my picture and use the message button). We will get in touch with you for investigation.

Thanks,

Preran

[jonswainson]

I have exactly the same problem.

I'll send my details to you, Preran.

Mac OS 10.13.4 / XD v 8.0.22.11

Cheers,

Jon.

[Preran · Accepted solution]

This issue has been fixed in the latest update released today. In the CC desktop application, click the gear icon and select Check for app updates.

Thanks,

Preran

[matthewn41471953]

Hi Preran

I have just had this happen to me today and I cannot update any further, is this an isolated issue with the graphics card you were mentioning previously?