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Hi there,
We're so sorry to hear about the trouble. Please try the suggestions shared here https://helpx.adobe.com/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#unable-to-save-cloud-docs and in case if this doesn't help, please uninstall XD using the Adobe Cleaner Tool and once uninstalled, please re-install and let us know if that helps or if you need any further assistance.
Regards
Rishabh