XD coediting issue

[SebrioDesign]

I'm working with a coworker on the same XD file. On my file the hover state is purple, on their side, the hover state is transparent. We cannot seem to fix the issue. Please help.

[italosan]

Hi, for coediting to work properly with all users, the latest version of Adobe XD must be installed on each computer. Verify that each of you has the latest version of the software installed.

[SebrioDesign]

We do have the same version and everything, even the same iOS operating system, it's still an issue.

[italosan]

Does this problem also occur with other shared files?

[SebrioDesign]

Yes, I even tried with a different co-worker.

[HARSHIKA_VERMA]

Hi there,

Sorry to hear you are experiencing issues while coediting in XD. Is it possible for you to share the OS and XD version of your machine? If it's happening with every file, could you please share a file with me over a private message so that we can check at our end?

Note: Please add the url of the post over a PM for reference.

Thanks,

Harshika

[SebrioDesign]

Good morning Harshika

Thanks for response, I can share the iOS and the XD version but I cannot
share the file as we signed a confidentiality agreement with our client.
Would the iOS and the XD versions be enough?

--
GRAPHIC DESIGNER

SEBRIO
<Personal Info Removed By Moderator>

[HARSHIKA_VERMA]

No problem. I would request you to please connect with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you on 1:1 basis.

Hope it helps.

Thanks,

Harshika

[tefiny]

i have the same issue - no real time edits plus it's not changing the shared file

[HARSHIKA_VERMA]

Hi there,

Sorry to hear you are having trouble using coediting in XD. Would you mind telling us the OS and XD version of your machine? Could you please share a video of the issue? Will you be able to share the file with me over a private message so that we can test and investigate the issue?

Thanks,

Harshika

[tefiny]

Operationg System: Mac OS Big Sur 11.0 Beta (20A5364e)

Adobe XD Version: 3.2.222

[SebrioDesign]

Do you also have that issue?

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Could you please check if the changes are getting updated? Please try making a change and see if it's getting updated on the collaborator's end? Is this only happening with that specific component state or the issue is with other components as well?

Regards

Rishabh

[italosan]

Considering that Big Sur is still in beta, as it hasn't been released yet, it may create some kind of problem with some program. I recommend going back to the previous version of the OS. 

[SebrioDesign]

We have macOS Catalina Version 10.15.6 and XD version 32.2.22.2

[italosan]

Have you checked if there are any updates available for the Creative Cloud app?

[elainecc]

Just to confirm - has the owner of the document enabled coediting in the Invite to Edit sharing popup in the right corner of XD?