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XD constantly crashing

Advocate ,
Dec 02, 2020 Dec 02, 2020

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XD 35.1.12.5 is constantly crashing on W10 19041.630

 

I hate the so called upgrades cause behind every upgrade there are nasty consequences, like constant weird app errors and crashes. WHY Adobe?!

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Crash on windows

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Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try to do a clean install by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Once uninstalled, please re-install XD and check how it works. In case if it still doesn't work, please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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Explorer ,
Dec 02, 2020 Dec 02, 2020

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hello mine also crashing 

it shows this 

 

 com.apple.xpc.launchd[1] (application.com.adobe.xd.30684213.30684219[1322]): Service exited due to SIGSEGV | sent by exc handler[1322]

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Advocate ,
Dec 02, 2020 Dec 02, 2020

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Tired of re-installing XD and loosing all the cherry picked plugins etc. I just did that couple of days ago for the millionth time! It is SO tidious. C'mon, how about killing som bugs Adobe? That would be a nice change.

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