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XD crashes when editing Arabic text.

Community Beginner ,
Sep 27, 2020 Sep 27, 2020

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Hi Team,

 

I am trying to edit an Arabic text and XD crashes each time I try to do this. 

 

I use XD 33.1.12 in Macbook Pro (Catalina 10.15.6)

 

please help me resolve these issues ASAP. 

TOPICS
Crash on mac, Product performance

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2020 Oct 26, 2020
Hi, We fixed an issue with the RTL text in the XD 34.1 version. Can you please check it and let us know whether the problem goes away? Cheers, M.

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Adobe Community Professional ,
Sep 27, 2020 Sep 27, 2020

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The same arabic text/font causes NO problems in other applications?

And XD doesn't crash with OTHER fonts in use?

 

If its an existing text – can you try to save in the Cloud or with another name and re-try?

also check for your issue on: https://adobexd.uservoice.com/

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Community Beginner ,
Oct 04, 2020 Oct 04, 2020

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Uploading in cloud resolves the reissue but it  happens for any arabic font. not sure about the issue. no issue with other Adobe application 

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Hi,

 

We fixed an issue with the RTL text in the XD 34.1 version. Can you please check it and let us know whether the problem goes away?

 

Cheers,

M.

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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Issues is resolved after updating. thanks for support.

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