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XD crashing on windows machine

New Here ,
Jul 15, 2021 Jul 15, 2021

Hi XD crashing on windows machine i am not able open or working we linked components files .Please Help

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

Hi, what version of Adobe XD are you using? What are the features of your computer?

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New Here ,
Jul 16, 2021 Jul 16, 2021

I think it's I think it's resolved from IT team .. I told them to upgrade windows version it was not supporting XD 4.1.1.1.2 

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

Keep us updated. It will be our pleasure to help you 🙂

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New Here ,
Jul 16, 2021 Jul 16, 2021

Suggestion 

when adobe is releasing new version. if possible, not to give users to downgrade the version.

Story

when Adobe XD crashed with auto update, I started panicking 🙂 because i spend hours to create an artwork.

In creative cloud solutions

I started downgrading the software. To save my work artwork which was not opening. XD should have option to open the file in illustrator or in other software’s.

Searched

Then I started to searching solution in google spend hours to find out its windows issue with hardware.   

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Community Expert ,
Jul 20, 2021 Jul 20, 2021
LATEST

Hi, if you want to leave feedback or suggestions about Adobe XD, I suggest you write directly here: https://adobexd.uservoice.com/

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