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I'm having an issue where just recently, random files I need to work on are trying to load and crashing instantly. I've done the graphic card updates, Windows 10 updates, and driver updates. Nothing is working for me and I need these files to open.
Thanks for the help. I was able to get things sorted yesterday.
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Hi,
which version of Adobe XD are you using it? Have you tried to log out and re-enter your Adobe account?
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I'm using 41.1.12.9 currently.
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Hi,
thanks for the answer. Try to make a new installation of Adobe XD. I suggest you use Creative Cloud Cleaner tool to uninstall the software. Once the procedure is over, install Adobe XD again and check if the problem persists.
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I've tried this a few times with no success.
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Also, when I run that tool the App is still shown as loaded in my CC App.
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Hi,
thanks for the answer. Have you even tried to log out and re-enter your Adobe account?
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Thanks for the help. I was able to get things sorted yesterday.
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Hi,
we are glad that your problem has been solved.