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XD document preview breaking

New Here ,
Mar 22, 2021 Mar 22, 2021

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Hi, my xd file seems to be not working properly like icons and prototyping are breaking on any ios mobile but the prototyping is working perfectly on android. Please help in fixing this issue.

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Adobe Employee ,
Mar 23, 2021 Mar 23, 2021

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Hi Paridhi,

 

Sorry to hear about the trouble. Could you confirm what exactly is happening on previewing on the Android devices? Would you mind sharing the link with us for testing? If yes, you can DM me by clicking on my name.

 

Regards

Rishabh

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New Here ,
Mar 30, 2021 Mar 30, 2021

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Hi

 

No. The problem hasn't resolved yet. The local components when previewed on iphones are breaking. Mostly the icons and animations. This only gets resolved when I break the local components and then play the document on iphone.

Kindly help in resolving this bug 

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi there,

 

Thanks for sharing the details. Would you mind telling us if it's happening with every file or with a specific file? Is it possible for you to share the XD file with us so that we can check at our end?

 

We will try our best to help.

 

Thanks,

Harshika

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