XD ERROR 86 - Can't open XD documnet

[Christina Rosborg]

Hello I have problems with my adobe xd documentt.
I get an error 86 when im trying to open it.Can you please help med - i have tried to make a new user on my mac and tried other devices.

Thank you.

Kind regards,

Christina

[Christina Rosborg]

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Will it be possible for you to share the file and the system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html 

Please add the file and system logs to a shared location and share the link through DM by clicking on my name.

Regards

Rishabh

[Christina Rosborg]

Hi again Rishabh

I have sent you a private message.

best regards

Christina