I am currently running XD 126.96.36.199 x64. I am working on a design system and was attempting to change the global color of a blue in or color pallet under document assets, something that should be a simple change to change across the document.
However, when I attemted to change the color the color XD freezes and becomes unresponsive. I thought that this was strange but it consistently happens. I then created a save as file and then deleted all of the artboards except 1. This artboard has less than 100 elements that the blue color is referencing and XD still can barely change the global color. When you change it the program freezes for a 10 seconds and then changes the colors. Global colors is barely functional at this point ant time.
I've recrated this problem on brand new files along with the current design stystem files I'm using, so it not a bug specifically linked to one document.
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We're so sorry to hear about the trouble. Please share a few more details like:
We're here to help, just need more information.
I am having the same issue. Running Big Sur 11.6 on Intel Core i7..
We are sorry for the trouble. We would request you to please share the requested information so that we can investigate the issue and escalate it to the team.
If possible, please also share a video of your workflow for better understanding and the XD file causing the issue for better understanding.
You can upload the XD file to a shared location such as CC or Dropbox and share the URL with me over a private message.
I will be happy to assist further.
Hi Dustin@Pru ,
Thanks for sharing the memory and CPU screenshots. Is it possible for you to share the spin dumps by following the below steps?
We would also require Crash dumps to investigate the root cause of the issue. Once the dumps are generated, please upload them to a shared location such as CC or Dropbox and share the URL with me over a Private message.
We would be happy to help.
Sorry for the delay. We'll need the logs for investigation, so could you please collect the logs and collect the logs through log collector and add it to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.