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XD install and update failed

New Here ,
Aug 10, 2021 Aug 10, 2021

XD install and update failed

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New Here ,
Aug 10, 2021 Aug 10, 2021

I am not able to install and update Adobe XD.

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Adobe Employee ,
Aug 10, 2021 Aug 10, 2021
LATEST

Hi there,

 

Sorry to hear about the trouble. Could you please confirm what exactly is happening at your end? Are you getting any error while installing or updating XD? If you are getting error, please try the suggestions shared here https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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