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XD is preventing my Illustrator files opening in illustrator - fix?

New Here ,
Nov 13, 2018 Nov 13, 2018

After downloading Xd all my Ai files suddenly changed from having an illustrator icon to an Xd icon and now will not open in illustrator! It will not even allow me to 'Open with' and then select Illustrator, I have to go into Illustrator and open the file from inside the application which is extremely annoying when, like me you are working with hundreds of different files.

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correct answers 1 Correct answer

New Here , Nov 14, 2018 Nov 14, 2018

Hey, thanks for replying. I was on a fresh install for all apps so updating was not possible. I did however work out that its installing Illustrator before Xd that caused the problem. Installing Illustrator after Xd seemed to solve the issue.

Thanks again.

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Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

Can you try updating to the latest version of Illustrator (assuming you are not on it), if possible? I remember one of the users being able to solve this issue through this workaround solution. Let us know how it went.

This issue has been fixed internally and should most probably make it to the next update.

Thanks,

Preran

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New Here ,
Nov 14, 2018 Nov 14, 2018

Hey, thanks for replying. I was on a fresh install for all apps so updating was not possible. I did however work out that its installing Illustrator before Xd that caused the problem. Installing Illustrator after Xd seemed to solve the issue.

Thanks again.

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Adobe Employee ,
Nov 14, 2018 Nov 14, 2018
LATEST

Thank you for letting us know. This should help other users with this issue until we see the fix in the next update.

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