Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Xd keeps crashing when opening files

New Here ,
Nov 22, 2020 Nov 22, 2020

I recently updated to Big Sur OS and Xd had been working but now whenever I open it, it loads then opens a file and shuts immediately, any ideas?

419
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2020 Nov 22, 2020

Yeah, exactly same happening to me. Just that I have not updated to Big Sur. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2020 Nov 22, 2020

Hi, I spoke to the support chat this morning and they sorted it so drop them a message and they will hopefully help you too!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 23, 2020 Nov 23, 2020
LATEST

I had the same problem htis morning !

The support advised me to switch to a previous update of XD because the new one was not yet compatible with Big Sur, or in any case encountered some problems. I hope that helps you 🙂 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines