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Hi, all.
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Hi there,
Sorry to hear you are unable to update XD link. Would you mind trying to sign out of XD and Creative Cloud, restart the machine and then sign back in and see if that helps? Please make sure you are on the current version of XD 34.3.
We'll try our best to help.
Thanks,
Harshika
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Thank you for your fast answer. I didn't have an update in Creative Cloud but when I followed the steps (sign out of XD and Creative Cloud, restart the machine and then sign back) a new update appeared. Unfortunately after updating the link with the newest version of XD (34.3.) the result is the same - "Updated on Nov 3".
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Hi Harshika,
Even I facing the same issue from Friday itself. I followed all the steps you mentioned. But the result is same. Is there any fix for this? I'm using the version just before v 34.3.12
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Thanks for trying the steps suggested. Does that happen with this specific file or all the files? Could you please try to creating a new link of a new file and then make some changes and then try to update and see if it is working on new files? Which operating system are you working on?
I will try my best to investigate on the issue.
Thanks,
Harshika
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Thank you for your help, Harshika! I created a new link of a new file and when I updated the link there wasn't an issue. It works perfect.
Thanks,
Yoana
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But I forgot to mention that the issues with the main fail is still unsolved unfortunately.
Thanks again!
Yoana
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Hi, again,
I will be really grateful if someone from the community could help with this issue.
Thank you in advance!
Yoana
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Sorry for the delay in response, Yoana. Would you mind copying all the content of the main file into a new file and then try to create a new link?
Let us know if that helps.
Thanks,
Harshika
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creating a new link is not a good solutions as i have a lot of comments in the original flow
but now I need to update the link base on the comment