• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

XD Links appear blurry in browser

Community Beginner ,
Sep 02, 2022 Sep 02, 2022

Copy link to clipboard

Copied

I have noticed with the most recent update my XD links are previewing blurry in my browser.  The issue improves slightly if I view the links in presentation (full screen) mode, however still not as crisp as needed or expected.

This issue is not limited to images.  Text and vector objects appear to have the same issue.

Please see https://xd.adobe.com/view/3a70cc0e-266e-43de-93d3-64c4a80e3b44-6f23/ and attachments.

Please advise if reproducible and if issue is known or if fix is planned for future release.

 

XD version 54.0.12.5, Creative Cloud Sync 5.16.2.1

Chrome Version 105.0.5195.54 (Official Build) (64-bit)

Windows 10 Pro Version 21H2 OS build 19044.1826 

Windows Feature Experience Pack 120.2212.4180.0

Display: Dell P2419H 1920x1080 60Hz

Views

458

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Sep 22, 2022 Sep 22, 2022

@HARSHIKA_VERMA @Federico26089009p2fg @AkinGn 

Thank you for your replies.  I have found that my browser setting was inadvertently set to "90%" size, making certain view sizes blurry.  I have set it back to 100% and the prototype looks fine (see attachment). - I consider this thread to be resolved.

Votes

Translate

Translate
Community Expert ,
Sep 08, 2022 Sep 08, 2022

Copy link to clipboard

Copied

This is how I see when I click the prototype and it's crisp, I can't be sure what the issue might be: https://ibb.co/zsfD68C

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 13, 2022 Sep 13, 2022

Copy link to clipboard

Copied

I have the same problem

https://xd.adobe.com/view/a948bc20-19ed-4a03-ace7-fe803b6e0d78-fc1b/

the images in the preview are correct while in the browser they are blurry

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

Hi @Federico26089009p2fg,

 

Sorry for the delay in response, and thanks for sharing the link. I opened the link in the chrome browser on my windows 10 machine, and it shows fine on my end.

 

HARSHIKA_VERMA_0-1663879852554.png

 

Have you tried opening the link on a different browser? Please ensure you're on the latest version of XD, 54.1.

 

We will try our best to help.

 

Thanks,

Harshika

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 25, 2022 Sep 25, 2022

Copy link to clipboard

Copied

LATEST
Hello, I tried with edge, firefox, chrome browsers but nothing changes.

My version of xd is 54.1.12 on windows 10.0.19043

In your image it does not show correctly.

 

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

@HARSHIKA_VERMA @Federico26089009p2fg @AkinGn 

Thank you for your replies.  I have found that my browser setting was inadvertently set to "90%" size, making certain view sizes blurry.  I have set it back to 100% and the prototype looks fine (see attachment). - I consider this thread to be resolved.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

Glad to hear you're back on track. Please feel free to reach out to us in the future for any assistance related to XD. We would be happy to help. 

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines