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XD not recognizing gamepad key

New Here ,
Oct 06, 2022 Oct 06, 2022

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I'm using XD 54.1.12 version and I'm using an xbox controller to prototype.

Nothing happens when I try to bind a key to an interaction. The gamepad is working fine on other applications and I am able to bind the keyboard to the interactions, but not the gamepad keys.

 

I've been searching for a solution for hours now and I simply didn't find any, so any help is appreciated.

I saw similar topics opened (and solved) about a year ago, but this is happening today, that's why I'm opening a new topic.

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Adobe Employee ,
Nov 03, 2022 Nov 03, 2022

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Hi @Camilla264725967og4,

 

We are sorry for the delay in response. Are you still experiencing the issue? Would you mind updating XD to the current version (XD 55)?

 

Please feel free to update the conversation if you need further assistance.

We'd be happy to help.

 

Thanks,

Harshika

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Thank you so much for responding! Unfortunately, the issue persists even after updating the XD version (I'm using 55.1.12 now). Nothing happens when pressing the gamepad key to bind it to an interaction.

 

Maybe this specific Xbox gamepad is no longer supported?

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