My plug-in cannot be used.The plug-in displayed on creative cloud is incompatible, but my xd application is version 50.0, what should I do?
Thank you for reaching out. As rightly suggested by our expert Akin, could you please share the name of the plugin that is not compatible so that we can also check on our end?
Every plugin is incompatible.
It should not be the xd version problem, because when I logged in my account on another computer, it was able to use those plug-ins. The problem is that when I switched to another computer, it showed incompatible.
Thank you for sharing the additional info. Would you mind confirming if you're logged in with the same Adobe ID on this computer that you've used on the other computer where the plugins are working?
I don't see any subscription under this ID: email@example.com
Let us know if that helps.