Copy link to clipboard
Copied
HELP ! 🙏 I can't download XD version 27.2.12 on my mac and I can't find out how to download a previous version. Could someone help me?
Hello! You can click in the "..." button in the XD card in Creative Cloud. There will be an option "other versions". You can install older versions from there.
Copy link to clipboard
Copied
Hello! You can click in the "..." button in the XD card in Creative Cloud. There will be an option "other versions". You can install older versions from there.
Copy link to clipboard
Copied
This button [...] is not present to me, just a message saying that XD isn't compatible with my MAC OS (10.13.6). How can I download the previous compatible one?
Copy link to clipboard
Copied
Have you received a response to this yet? I'm in the same boat
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Go to SUPPORT
Get into a chat session.
COMPLAIN HARD about the fact that there is an old version that Adobe is REFUSING to allow downloads for.
DO NOT TAKE NO FOR AN ANSWER
Threaten to complain.
I have just spent two hours in a chat session, resulting in their support team remotely logging in and installing previous version.