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xd problem

New Here ,
Apr 03, 2022 Apr 03, 2022

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hi guys

I am new with xd but when I try to open it it doesn't open and freezes on the start screen, I try to reinstall it but it doesn't workScreenshot 2022-04-03 190533.jpg

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correct answers 1 Correct answer

Community Expert , Apr 03, 2022 Apr 03, 2022

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Apr 03, 2022 Apr 03, 2022

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Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Apr 03, 2022 Apr 03, 2022

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thank you very much.

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New Here ,
Apr 06, 2022 Apr 06, 2022

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LATEST

Hi again, I didn't do anything but the problem happened again, I want to know what to do and why this happens again?

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