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XD prototype breaks on google chrome

Community Beginner ,
Jun 08, 2023 Jun 08, 2023

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Everytime I try to view my xd prototype in google chrome, some of the screens break and the elements within get distorted. The same wireframe works fine within the XD app but fails to work on google chrome. 

 

This is the only message that I see in the console ----> container.buildInfo.environment is deprecated.Please use `container.environment.stage` instead

 

Please can someone help me out. 

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Hi @Shivanchali2417287877b0 ,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Have you tested the prototype on a different browser? Is it working?
  3. Will it be possible for you to share a few screenshots of how the design looks in XD and on the browser?
  4. Will it be possible for you to share the link & the actual file with us so that we can test this on our end?

 

We're here to help, just need more details.

 

Thanks

Rishabh

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Community Beginner ,
Jun 09, 2023 Jun 09, 2023

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Please find th edetails below highlighted in red: 

  1. The version of XD & OS.  XD version: 56.1.12 and OS Version: Edition Windows 10 Enterprise
    Version 21H2
    Installed on ‎2/‎11/‎2023
    OS build 19044.2965
    Experience Windows Feature Experience Pack 1000.19041.1000.0
  2. Have you tested the prototype on a different browser? Is it working? No, its breaking on all browsers
  3. Will it be possible for you to share a few screenshots of how the design looks in XD and on the browser? No, its a client presentation and I can't share it on an external site
  4. Will it be possible for you to share the link & the actual file with us so that we can test this on our end? No, its a client presentation and I can't share it on an external site

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Community Beginner ,
Oct 13, 2023 Oct 13, 2023

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Any updates on the above issue? 

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