• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

XD prototype doesn't work

New Here ,
Jun 22, 2020 Jun 22, 2020

Copy link to clipboard

Copied

Hi there,

 

Hopefully one of you guys can help me here...

 

I'm doing a prototype in XD but the areas is the grey so no options to use it. 

 

I just updated XD - could that be the reason?

 

- Anja

Views

1.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 22, 2020 Jun 22, 2020

Hi,

Sorry to hear that, Can you share share a screenshot of your design in prototype mode and OS version.

Please can you check whether you are able to click + icon near interaction by selecting any artboard or object. Please check below screenshot.

+ button.png

Please let me know if its help.

 

Thanks,

Vertika Gupta

Adobe XD

Votes

Translate

Translate
Adobe Employee ,
Jun 22, 2020 Jun 22, 2020

Copy link to clipboard

Copied

Hi,

Sorry to hear that, Can you share share a screenshot of your design in prototype mode and OS version.

Please can you check whether you are able to click + icon near interaction by selecting any artboard or object. Please check below screenshot.

+ button.png

Please let me know if its help.

 

Thanks,

Vertika Gupta

Adobe XD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 06, 2020 Jul 06, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

I would like to follow up on your issue. Would you mind confirming if your issue has been resolved? Please let us know if you need further assistance from us.

 

We are here to help.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines