XD : Publish as Library button disabled

[Laura Slocum]

I am trying to create a library so I can use my assets across many projects. However, the button is disabled. I have watched many videos and read documentation around libraries. None of them have a disabled button or talk about how to enable it.

The "Browse Libraries" button is also disabled.

Any help would be greatly appreciated!

[Ansubedi03]

Hello Laura,

Thank you for reporting the issue.

Check your CCD once if library syncing is happening or not , you can check under cloud icon on right side of CCD.

Publish as library on Asset Panel is always enable and to enable Publish button in Library Manager, just one asset is enough.

Try : Quit CCD and all adobe products , along with core sync through Task Manager (Win) / Activity Monitor (Mac). And Launch CCD then Xd.

-- Or Restart the machine

If issue continues please provide us

- Xd version

- Machine OS 

- CCD version 

Regards,

Anita Subedi

[Laura Slocum]

I see this in the assets panel. I assume that's the issue.

I clicked the link and followed the instructions. I followed all the steps and I still have the issue. I even uninstalled all things Adobe and re-installed. It did not help. I am waiting on my IT department to help me uncomment the line in the host file discussed in the 3rd troubleshooting tip step #4.

[Ansubedi03]

Hello Laura,

Is issue still happening?

Try this workaround once : Sign out from CCD ,Quit CCD and XD and all adobe products, along with core sync through Task Manager (Win) / Activity Monitor (Mac). And Launch CCD , Sign in and then open  Xd.

Regards,

Anita Subedi

[Laura Slocum]

Yes, I kind of got it fixed. Libraries are working now, but XD also crashes all the time. I had to run the cleaner tool and then a powershell command I found at the bottom of a troubleshooting document.

[nicoleduncandesign]

I have the same problem. I don't know how to do all that stuff Laura did. I restarted, it still is inactive. Please help.

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. Please try the suggestions shared here and let us know if this helps or if you need any further assistance.

Regards

Rishabh