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XD Publishing services are down getting error 44:63, 55:63, 500 etc.

Explorer ,
Nov 25, 2020 Nov 25, 2020

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I can't update a shared link.

I'm receiving Error 44:63

 

<The Title was renamed by moderator>

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2020 Nov 25, 2020
Hi everyone, Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed.  Please let us know if you're still facing issues while updating or creating prototype links.  Thanks, Harshika

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Adobe Employee ,
Nov 25, 2020 Nov 25, 2020

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Hi there,

 

Sorry to hear that. We are also experiencing the similar issue while creating and updating links at our end. The team is looking into the issue and is investigating on it.

 

We will update you as soon as we hear any information on it.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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Adobe Employee ,
Nov 25, 2020 Nov 25, 2020

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Hi everyone,

 

Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

Please let us know if you're still facing issues while updating or creating prototype links. 

 

Thanks,

Harshika

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I have the same issue...

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Same Issue with me, please try fix asap, I have a deadline to meet

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Try screen share presentation

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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Thanks for the reply, Harshika!
Then I'll wait for the problem to be fixed

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Hi Harshika,

 

Any ETA on when the problem will be fixed? We have clients waiting...

 

Thanks

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I´m recieving Error 55:63

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same problem here in Lima.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same problem 😞 

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New Here ,
Nov 26, 2020 Nov 26, 2020

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Same here ... still receive errors

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Explorer ,
Nov 26, 2020 Nov 26, 2020

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Apparently, today (Nov, 26) it seems that the problem has been solved.

Thanks!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi,

 

Is this a software issue? I have an assignment due in 30 mins and I can't create a link!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same issue with everyone on my team, just noticed this morning.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same issue. Of course this happens on the day I have a deadline and need to have the client sign off on the final front-end design. Ahh

 

Any ETA?

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New Here ,
Nov 25, 2020 Nov 25, 2020

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the same problem here

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I have the same issue...

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same problem here ;-( Hope you will be able to fix soon. Crossing my fingers

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Explorer ,
Feb 02, 2021 Feb 02, 2021

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Hi Harshika, error 44:63 here when publishing prototype... is anything wrong in Adobe server? Can you please check it?

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I have this problem since yesterday.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Geeting an Error 44:63 when creating a shared link. Not a complex Document with only four artboards regular desktop size.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here 😞

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I get the same errors, either 55:63 and then when creating a new link 44:63

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