XD Shared Files

New Here ,
Nov 23, 2021 Nov 23, 2021

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If an XD files was shared using a different account and that account has been cancelled do you lose access to that shared file?

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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All files has been owned by creater and must be there. What kind of problem you have?

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Hi I had an employee that has left the company, so his creative cloud account has been cancelled. Any files that he worked on in XD are they now gone? I can't seem to find them.

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Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

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If he cancel his account all files have to be deleted IMHO.

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Adobe Employee ,
Nov 24, 2021 Nov 24, 2021

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Hi there,

 

Thanks for reaching out. If you have an Enterprise subscription, you can either contact the Admin or you can contact Enterprise support directly using this link.

 

Regards

Rishabh

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