XD stuck at syncing when opening a shared work file

New Here ,
Jun 21, 2022 Jun 21, 2022

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Adobe XD is stuck in infinite syncing. Only affecting this file specifically.

Tried all the suggested fix but it is still not working. Quite a major impediment. Please help.

 

 

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Adobe Community Professional ,
Jun 21, 2022 Jun 21, 2022

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Did you try to rename it and save and publish as fresh file? 

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New Here ,
Jun 21, 2022 Jun 21, 2022

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I did but it became a fresh file which worked. But I'm not the owner and the original file is shared with clients as well as other designers. When it was saved as a fresh file, all the people that have been added to it is gone. 

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New Here ,
Jun 22, 2022 Jun 22, 2022

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Tried again this morning and same issue. Please assist.

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