Highlighted

插件无法使用Plug-ins are not available

Community Beginner ,
Jan 07, 2019

Copy link to clipboard

Copied


提示您已断开链接,检查您的网络链接,然后重试

You have disconnected, checked your network links, and retried

Thank you for performing the troubleshooting steps. I'd request you to please try creating a new user account of your system. Please check out this tutorial on how to create a new user account of your system: Windows 10 - How to Create a New User Account - YouTube

Let me know if that works for you.

Thanks,

Harshika

Views

569

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

插件无法使用Plug-ins are not available

Community Beginner ,
Jan 07, 2019

Copy link to clipboard

Copied


提示您已断开链接,检查您的网络链接,然后重试

You have disconnected, checked your network links, and retried

Thank you for performing the troubleshooting steps. I'd request you to please try creating a new user account of your system. Please check out this tutorial on how to create a new user account of your system: Windows 10 - How to Create a New User Account - YouTube

Let me know if that works for you.

Thanks,

Harshika

Views

570

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Jan 07, 2019

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Jan 07, 2019

Copy link to clipboard

Copied

Hi Wason Deng

What Computer platform and Version of XD are you using…?

Do you have this issue with EVERY plug-in or only this one?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Jan 07, 2019

Copy link to clipboard

Copied

My compute platform Windows 10 Pro and XD Version is 14.0.42.14.

All have this problem with EVERY  plug-ins .

Thank you very much.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 25, 2019

Copy link to clipboard

Copied

>"<  it's so bad... me too...

i can see all plugins, but i can't install.

i already try another network, still can't install.

my platform : Windows 10 家用版 and XD Version is 21.1.12.3

67174133_2773290846018340_3707050710571941888_o.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Jul 26, 2019

Copy link to clipboard

Copied

Hi there,

Sorry to hear you're having trouble installing plug-ins in XD. I understand it could be annoying. I'd like to check if you're able to see the plugins folder in this location.

Here’s what the path should look like: - \AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState\plugins.

Please let me know if you're able to see the folder "Plugins" and then will take it from there.

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 28, 2019

Copy link to clipboard

Copied

hi !

Thank you for your reply.

I check the path... I can't see the folder "Plugins".

But i try to creat a folder "plugins", and open XD, still can't install .

未命名-1.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Jul 29, 2019

Copy link to clipboard

Copied

Thank you for performing the troubleshooting steps. I'd request you to please try creating a new user account of your system. Please check out this tutorial on how to create a new user account of your system: Windows 10 - How to Create a New User Account - YouTube

Let me know if that works for you.

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 30, 2019

Copy link to clipboard

Copied

thanks greatly appreciated.

i can install now !!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Jul 30, 2019

Copy link to clipboard

Copied

I'm glad that you're back on track. Please feel free to reach out to us in the future for any query related to Adobe XD.

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 30, 2019

Copy link to clipboard

Copied

HI ! Can you please help me to confirm if this problem caused by my computer or it's your systems problem? thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...