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无法安装Xd

New Here ,
Sep 08, 2017 Sep 08, 2017

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我的系统是windows 10,版本号:1705,硬件各方面都符合要求。但是,我打开cc准备装Xd的时候,显示不兼容。请问有谁知道是什么原因吗?

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correct answers 1 Correct answer

Adobe Employee , Sep 08, 2017 Sep 08, 2017

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Community Expert ,
Sep 08, 2017 Sep 08, 2017

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that's a version newer than xd beta was designed for.  i'm not sure it's been updated for that version even though it says version 1607 or later.

in addition, your graphics driver may be a factor.

[moved from Downloading, Installing, Setting Up to Adobe Experience Design CC (Beta)]

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Adobe Employee ,
Sep 08, 2017 Sep 08, 2017

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We just identified a workaround for this issue. [Windows] Installer does not allow installation for machines that meet the minimum system requiremen...

Hope that helps!

-Elaine

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LEGEND ,
Sep 08, 2017 Sep 08, 2017

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I'm running Windows 10 Creator edition, which is 1703, and Xd seems to work ok. Although a graphics card issue could stop the program from working, I don't see why it should stop it from installing.

Could there be something in this discussion that helps?:

Re: can not install Adobe XD on Windows

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