Highlighted

雲端自動存檔的問題

Community Beginner ,
Oct 30, 2019

Copy link to clipboard

Copied

使用雲端自動存檔的檔案時,每隔一段時間會自動存檔

因此!!!! 存檔的時候會導致無法修改文字,不能修改數值,點擊物件時會沒反應等等狀況!

雖然只有那短暫的1-2分鐘無法操作,但XD常常存檔阿~~~所以變成每10分鐘左右會出現這狀況一次!!

測試過離線存在電腦裡面,就不會有以上這些問題

什麼時候才會把這個問題改好呢?

 

另外最新一次更新之後,就無法滑鼠雙擊修改組件名稱

必須使用右鍵重新命名。

希望趕快改回來〜

TOPICS
Error

Views

720

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

雲端自動存檔的問題

Community Beginner ,
Oct 30, 2019

Copy link to clipboard

Copied

使用雲端自動存檔的檔案時,每隔一段時間會自動存檔

因此!!!! 存檔的時候會導致無法修改文字,不能修改數值,點擊物件時會沒反應等等狀況!

雖然只有那短暫的1-2分鐘無法操作,但XD常常存檔阿~~~所以變成每10分鐘左右會出現這狀況一次!!

測試過離線存在電腦裡面,就不會有以上這些問題

什麼時候才會把這個問題改好呢?

 

另外最新一次更新之後,就無法滑鼠雙擊修改組件名稱

必須使用右鍵重新命名。

希望趕快改回來〜

TOPICS
Error

Views

721

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2019 0
Adobe Employee ,
Oct 30, 2019

Copy link to clipboard

Copied

Hi there,

 

We are sorry to hear you are facing trouble in saving documents in XD and taking longer time as usual. We would like to know a few more details like-

 

  • What is the OS and XD version of your machine?
  • Is it happening with a specific file or all the file?
  • Would you mind sharing a short video of the issue?

 

We would also request you to please check out this article: https://helpx.adobe.com/in/xd/help/linked-assets.html#work-linked-color-linked-character regarding the renaming in the linked components.

 

Let us know if that helps.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 30, 2019 1
Community Beginner ,
Oct 30, 2019

Copy link to clipboard

Copied

1.My OS is WIN10,XD is 23.1.32.2。

2.Is it happening with  all the file

 

In my movie, my mouse has been clicking on the item on the interface.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 30, 2019 0
Adobe Employee ,
Oct 31, 2019

Copy link to clipboard

Copied

Hi there,

 

Thank you for sharing the information and video. Would you mind changing the text to english and try the same process again? and share the results with us.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 31, 2019 0
Community Beginner ,
Nov 01, 2019

Copy link to clipboard

Copied

Hi there,

 

I'm changing the text to english, Then this happened again.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 01, 2019 0
Adobe Employee ,
Nov 01, 2019

Copy link to clipboard

Copied

Thank you for trying with Engligh text. I noticed that the cloud saving symbol shows X on the top. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html?

 

Let us know if that helps.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 01, 2019 0
Community Beginner ,
Nov 03, 2019

Copy link to clipboard

Copied

Hi,

 

My Creative Cloud is 5.0.0.354, Is this the latest version?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 03, 2019 0
Community Beginner ,
Nov 04, 2019

Copy link to clipboard

Copied

In addition, the archive error also makes me very troubled.
It has appeared about 4 times, only cloud archives will appear.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 04, 2019 0