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3D Function not found + cannot sign out

New Here ,
Nov 03, 2020

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Hi people... im using the Starter Version of XD and i dont have the 3d function. Latest update have been installed, so must be something else. Is this function just for the pay version? if not,  I tried to sign out from the Creative Cloud to see if this issue dissapear but i realised i was not able to. When i click this Blue Icon on the top right to enter my ACC, the Sign Out Button is greyed and cannot be clicked. 

Im using MacOS Catalina. 

Any help is welcome. 

 

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3D Function not found + cannot sign out

New Here ,
Nov 03, 2020

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Hi people... im using the Starter Version of XD and i dont have the 3d function. Latest update have been installed, so must be something else. Is this function just for the pay version? if not,  I tried to sign out from the Creative Cloud to see if this issue dissapear but i realised i was not able to. When i click this Blue Icon on the top right to enter my ACC, the Sign Out Button is greyed and cannot be clicked. 

Im using MacOS Catalina. 

Any help is welcome. 

 

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Nov 03, 2020 0
Adobe Employee ,
Nov 03, 2020

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Hi Zavier,

 

Sorry to hear about the trouble. Regarding sign out issue, please try the suggestion shared here: https://community.adobe.com/t5/download-install/creative-cloud-sign-out-button-is-grayed-out/td-p/88...

 

Regarding the 3D function, could you please share a small video of the workflow, and what exactly is happening? For more information and limitations of 3D function, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/help/design-in-perspective-using-3D-transforms.ug.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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