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Adjusting W/H or X/Y values using number pad is broken

Participant ,
Jun 23, 2020

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Hi, since the latest major update of Xd, the functionality of hitting enter on a number pad keyboard is broken when using the W/H and X/Y value boxes. This works with the usual 'enter' key on my keyboard, but when I use the enter key on my num pad it is broken.

 

Scenario:

  1. I type/adjust these values
  2. I try to 'confirm' my value by hitting 'enter' on my num pad
  3. It highlights the whole number in the box

 

Expected:

  1. I type/adjust these values
  2. I try to 'confirm' my value by hitting 'enter' on my num pad
  3. It confirms my input and returns to what I was doing before

 

This is really impacting my workflow, please fix 😞

Topics

Design, Product performance

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Adjusting W/H or X/Y values using number pad is broken

Participant ,
Jun 23, 2020

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Hi, since the latest major update of Xd, the functionality of hitting enter on a number pad keyboard is broken when using the W/H and X/Y value boxes. This works with the usual 'enter' key on my keyboard, but when I use the enter key on my num pad it is broken.

 

Scenario:

  1. I type/adjust these values
  2. I try to 'confirm' my value by hitting 'enter' on my num pad
  3. It highlights the whole number in the box

 

Expected:

  1. I type/adjust these values
  2. I try to 'confirm' my value by hitting 'enter' on my num pad
  3. It confirms my input and returns to what I was doing before

 

This is really impacting my workflow, please fix 😞

Topics

Design, Product performance

Views

132

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Jun 23, 2020 0
Adobe Community Professional ,
Jun 23, 2020

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I can't reproduce your bug. It works fine for both Enters. Try to reinstall xd. I use latest update on Win 10

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Jun 23, 2020 0
Participant ,
Jun 24, 2020

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I've attached a video to my original post. 

 

It's still the same after reinstalling.

 

I'm using a mac. Xd v.30.1.12.4

 

There have been problems with these input fields before. 

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Jun 24, 2020 0
Participant ,
Jun 26, 2020

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Please can someone take a look at this?!

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Jun 26, 2020 0
Adobe Employee ,
Jun 30, 2020

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Hi there,

 

Sorry for the delay in response. I tried reproducing this on my end on Windows and macOS and it seems to be working fine. We'll need to identify the root cause of why it's happening at your end. So could you please try the steps below:

 

  1. Quit Adobe XD.
  2. Close All XD related process from Activity Monitor.
  3. Reboot your computer.
  4. After rebooting, please launch XD. (Without any other application in the background to avoid any conflict)
  5. Please test if the behavior changed.

 

If this doesn't help, we will need to check this at your machine level, I'd request you to contact us directly using this link https://helpx.adobe.com/contact.html so that we can take a remote session and help you.

 

Regards

Rishabh

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Jun 30, 2020 0