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Adobe product

New Here ,
Nov 19, 2020

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I'm trying to open a support ticket from the admin console and it want the adobe product name to be able to create the ticket.  No search feature. I specify XD or Adobe XD and they are all invalid.

 

What is the appropriate product name to allow me to get past that frame to open a support ticket?

Thanks.

Hi there,

 

Sorry to hear about the trouble. Please try entering Adobe Creative Cloud and check if you are able to select the product. For more information, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html

 

Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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How to, Product performance

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Adobe product

New Here ,
Nov 19, 2020

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I'm trying to open a support ticket from the admin console and it want the adobe product name to be able to create the ticket.  No search feature. I specify XD or Adobe XD and they are all invalid.

 

What is the appropriate product name to allow me to get past that frame to open a support ticket?

Thanks.

Hi there,

 

Sorry to hear about the trouble. Please try entering Adobe Creative Cloud and check if you are able to select the product. For more information, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html

 

Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

TOPICS
How to, Product performance

Views

74

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 19, 2020 0
Adobe Employee ,
Nov 19, 2020

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Hi there,

 

Sorry to hear about the trouble. Please try entering Adobe Creative Cloud and check if you are able to select the product. For more information, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug...

 

Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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