Adobe Xd öffnet sich nicht!

[remy21]

Liebe Community, ich habe jetzt das Adobe Xd Programm 3x deinstallieren und wieder Installiert und den Computer neu gestartet. Leider öffnet sich das Programm immer noch nicht und ich bekomme (wie im Bild) diesen Bericht.

Könnt ihr mir helfen?

[Atul_Saini · Accepted solution]

Hi Remy21,

Sorry that you're unable launch XD. We'd love you help you out with this, however, we'll need some more details to assist you further.

Please share the OS version which you are using, I would also like to know the version of XD which have installed.

I would encourage you to go through Corey's response in message # 21 in this thread: - Re: ADOBE XD keeps crashing on Mac 10.14.4​. I would also request you to try the steps mentioned in this link: - Adobe XD crashes, unstable, or displays rendering artifacts in macOS 10.14.4 and share the results.

Thanks,

Atul_Saini

PS: We would be delighted if you could join us in discussing Overlays through this forum post https://forums.adobe.com/message/11065245#11065245.​

[remy21]

Heei Atul_Saini,

The Version of XD is: 19.1.22.6

And the OS-Version is: 10.14.5 (18E226)

I have a Mac Book Problem with Touch-bar.

I have tryin with the links in your mail but XD open every time just this page with the error-message...(image)

Thx for helping me.

[Preran]

That is strange. I am able to open the links just fine. Can you try using another browser?

I also suggest getting in touch with Adobe Support Contact Customer Care​ if the solution in the linked pages did not help you. Use the chat button on the Customer Care page to get started.

Thanks,

Preran