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adobe xd 2019 version 19.2.22.3 not working properly

New Here ,
Jun 12, 2019

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I know my Question is sound silly but I am very new to adobe xd. I just have installed adobe xd latest version but it is not working properly, I mean when I am in the middle of doing something xd behave strangely (like ctrl + Z , Ctrl + S don't work and Hand icon does not show up when I press spacebar) but when I switch to other tab using alt+ tab and then come back to my project everything worked just fine.. I don't what is the problem because adobe xd 2018 version worked just fine but xd latest version is not working properly .it just got stuck when I am in the middle of doing something. I don't know whether its problem with my pc or whatsoever. I have searched online but nothing worked out for me. It will be really appreciable if you help me out. Thanks in advance

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adobe xd 2019 version 19.2.22.3 not working properly

New Here ,
Jun 12, 2019

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I know my Question is sound silly but I am very new to adobe xd. I just have installed adobe xd latest version but it is not working properly, I mean when I am in the middle of doing something xd behave strangely (like ctrl + Z , Ctrl + S don't work and Hand icon does not show up when I press spacebar) but when I switch to other tab using alt+ tab and then come back to my project everything worked just fine.. I don't what is the problem because adobe xd 2018 version worked just fine but xd latest version is not working properly .it just got stuck when I am in the middle of doing something. I don't know whether its problem with my pc or whatsoever. I have searched online but nothing worked out for me. It will be really appreciable if you help me out. Thanks in advance

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Jun 12, 2019 0
Adobe Employee ,
Jun 12, 2019

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Hi Muhammad,

Welcome to the Adobe XD Forum. We're sorry for the trouble that you're facing with the keyboard shortcuts.

Please try the steps mentioned here [Win10] Application stops responding (keyboard) – Adobe XD Feedback : Feature Requests & Bugs by Nina Ramos.

Please update this discussion in case you need further assistance.

Thanks,

Harshika

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Jun 12, 2019 1
Adobe Community Professional ,
Jun 12, 2019

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Reinstalling also help. After un installing reboot your machine.

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Jun 12, 2019 1