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Adobe XD 27 showing disconnected even though having an active internet connection

Community Beginner ,
Mar 12, 2020 Mar 12, 2020

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Hi All,

 

Adobe XD 27.2.12 showing disconnected when I was having an active internet connection. I tried restarting the machine, restarting and reinstalling the XD, Re-logging. But nothing works for me. I have read that Adobe already aware of this issue. But still, they haven't fixed this issue. Because of this issue, I can't share my prototype completely. I hope Adobe will find a solution to this very soon.

 

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correct answers 1 Correct answer

Community Expert , Mar 12, 2020 Mar 12, 2020

Hi, try to upgrade to the new version of Adobe XD.

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Community Expert ,
Mar 12, 2020 Mar 12, 2020

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Hi, try to upgrade to the new version of Adobe XD.

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Community Beginner ,
Aug 12, 2021 Aug 12, 2021

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i'm also experiencing it on ver.42.1 for all my Cloud documents file on MacOS

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