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Adobe XD can't be opened

New Here ,
Aug 04, 2020

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i got the "can't open xd" problem, usually it can be fixed by just reinstalling.

but after the newest update, it cant be opened, it always show the splash screen and then closed automatically. 

my machine do meet the requirement, and i already search the solution through the same kind post but to no avail (the white screen post, cleaner tools, registry and dll ones).

 

could anybody help me?

thankyou.

Adobe Community Professional

Topics

Crash on windows, Known Issue, Product performance

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Adobe XD can't be opened

New Here ,
Aug 04, 2020

Copy link to clipboard

Copied

i got the "can't open xd" problem, usually it can be fixed by just reinstalling.

but after the newest update, it cant be opened, it always show the splash screen and then closed automatically. 

my machine do meet the requirement, and i already search the solution through the same kind post but to no avail (the white screen post, cleaner tools, registry and dll ones).

 

could anybody help me?

thankyou.

Adobe Community Professional

Topics

Crash on windows, Known Issue, Product performance

Views

62

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 05, 2020

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