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I've seen multiple other posts since 2020 on this but I am still facing this issue and I can't seem to resolve it.
1. I have an active internet connection
2. My files can be saved to Cloud
3. Plugins cannot be installed nor updated - it throws an error (disconnected from the internet)
I've tried the following but no avail. It's been months now and I desperately need a fix!
1. logout/ login
2. Reinstall
3. Updated to latest version of XD
My system: Windows 10
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Please try to use Contat Us icon from XD Plugins & Integrations To Automate Workflows | Adobe XD
Did you try to use Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html